You've made a major investment in purchasing your motorcycle, and now you want it taken care of. After all, it represents new technology, sophisticated electronics and highly advanced engineering, which need professional, diligent, trained staff, with extensive testing facilities to iron out any problems you may encounter - or equally to set up and service any part of your vehicle's engine or suspension, so you can get the maximum in power, handling and most importantly safety.
Combined between all members of Aftersales staff, we have over 100 years experience. and our technicians regularly receive factory training at Hinckley on yearly courses, and when new models come out. Also between our four technicians, they have over eighty years of experience in the trade, so they have seen many changes, and been amongst the evolving sophisticated world of motorcycle development. We also have the latest IT equipment and each service technician has a dedicated computer to be able to check service records at the factory and update your machine.
Gary Blanchard is our General Aftersales manager and Senior Techinican, Steve Jones, Stephen Cantle and Stuart Williams service all makes of motorcyle and take care of PDI’s on our new machines and also reconditioning of used machines.
Will Mollat is our insurance expert and workshop co-ordinator, ably assisted byKieran Nock Service Advisor and also arranges collection and delivery of service machines as required, with Clive Holland acting as After-Sales support and trouble-shooting road tester.
Our constantly updated extensively equipped 5000 Sq foot workshop allows us to perform any tasks needed to perfect any problem, and carry out neccessary routine maintenance and repair tasks, as well as engine overhauls, and major performance updates or chassis changes. Please email, phone or drop in with any enquiries you may have on these matters.
We also pride ourselves with a unique time recording system that charges you in minute units of the amount of labour used, and where possible we provide fixed price servicing for many models and manufacturers. We use a computer barcode system to create and record job cards for individual motorcyclees, which ensures you only pay for the time that we work on your machine.
Once the vehicle has been service/repaired, we check it over, chalk marking fasteners etc in an individual colour, only applicable to one techician to show that any safety related nuts and bolts and servicing parts have been checked for tightness and fit. We then road test your machine for typically 5 miles to make sure that each adjustment or repair is of the highest quality, then sign off the test ride and update our records. after the test ride is complete. Only after final checks after the road test are coimplete will the bike be released, when we are totally happy.