At Woods Motorcycles we take your privacy seriously and will only use your personal information to administer your account, and to provide products and services you have requested from us. We will never sell your data on to third parties. Under the General Data Protection Regulations, which has been law from May 2018, we are required to inform you as to the lawful basis under which we process your personal data.
References to you implies the person whose personal information we collect, use and process. This includes anyone who visits our websites, contacts us in relation with the purchase of a vehicles and/or goods or services we provide, or otherwise interacts with us (e.g. contact enquiry form).
References to our website implies any website owned and operated by or on behalf of Woods Motorcycles.
Your personal information will be processed in accordance with the Data Protection Act 1998 up to the 24th May 2018 and going forward, the EU General
Data Protection Regulations (collectively referenced as the Data Protection Legislation) and other applicable law and regulation.
Who are Woods Motorcycles?
North Wales Motorcycle Superstore, established in 1981, based in Abergele, North Wales. Franchised Triumph & Ducati motorcycles dealers, also providing full service, parts, accessory, clothing, MOT and insurance repair services.
Information we may collect
Information we may collect about you includes your name, date of birth, address, contact details (including email and phone numbers), vehicle details, purchase history and data collected as part of any finance application or payment. This information is referred to as personal information.
Several different methods by which we may collect your personal information include:
Processing personal information
We use your personal information in relation to our business activities. In particular, we may use your personal information in the following ways:
To respond to your query regarding the possible purchase of goods or services.
To carry out our obligations arising from any contract between you and us including the purchase of vehicles and provision of services, and to respond to query from you regarding those such contract.
To manage and administer the relationship between you and us.
To obtain feedback from you regarding us.
To provide you with reminders regarding your vehicle including, for example, when your vehicle is due to have a service or MOT undertaken.
To provide you with information about vehicles, services, promotions and offers that may be of interest to you.
Our lawful basis for processing personal data
At Woods Motorcycles we may lawfully process your personal data under one of three options:
Art. 6 (1) (a) Consent: In circumstances where you have provided us with a freely given, informed and specific choice to allow Woods Motorcycles to process your data, consent will be the lawful basis under which we process your data.
Art. 6 (1) (b) Contract: If you have entered or are in the process of entering into a contract with Woods Motorcycles, your personal data may be processed if it is necessary for performance of the contract or is in order to take steps at your request prior to entering into a contract.
Art. 6 (1) (f) Legitimate interest: If you have completed or negotiated a sale with Woods Motorcycles, you may have your personal data processed for the purposes of the legitimate interests pursued by Woods Motorcycles or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data.
To balance your fundamental rights and freedoms with Woods Motorcycles’ commercial interests, you will be informed that you may receive marketing communications for similar products and services at the point enquiry or purchase and will be given the ability to opt-out of further processing at any subsequent point in the relationship by following the opt-out links in our emails, you may also call Woods Motorcycles dealerships or contact our Data Protection Officer who will complete the on line opt-out for you.
Sharing personal data
We may disclose your personal information to third parties in connection with our business activities, including in the following circumstances:
We will register your vehicle keeper details and will cross check your data with DVLA to ensure accurate and timely communications can be made.
Under the Data Protection Legislation, you have several rights available to you in respect of your personal information. These are the rights to:
Except as required by law, we will not use or disclose your personal information for any purpose for which you have not given us your consent or have requested to no longer be communicated to on a legitimate interest basis. If you object or ask to restrict the processing of your data, you agree that despite this we may continue to use the personal information previously provided to us to the extent that we are contractually obligated to do so and to the extent necessary to enforce any contractual obligations you may have, for example a finance agreement.
To learn more or to exercise any of these rights you can contact our Data Protection Officer whose contact details are provided at the bottom of this page.
We retain your personal information for seven years from the point of purchasing a vehicle from us, or two years from the point of last communication. We take steps to ensure any business we work with has security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored securely. The security of your data is paramount. Documentation can be supplied on request from our Data Protection Officer, details of whom can be found below.
Woods Motorcycles reserves the right to update or amend this data privacy notice in line with customer feedback or updates in legislation and it will be published on our website(s).
A full listing of our manufacturers and nominated suppliers, who we may share information with, together with the various sources (e.g. service plan and vehicle health check data) can be found at the foot of this notice.
Data Protection Officer
Name: Andrew Wood
Address: Woods Motorcycles, Peel Street, Abergele, LL22 7LA
If we are unable to resolve any issues you raise within 30 days you have you have the right to complain to the Information Commissioners Office @ https://ico.org.uk/concerns.
Suppliers we may share your information: